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Opt Back Into Receiving ParentLink Messages

How Parents Can Opt Back Into Receiving Messages XR (formerly ParentLink) Messages

Sometimes parents and guardians might accidentally unsubscribe from automated calls and texts. If a parent’s contact information is correct in SIS but they still don't receive these messages, ask them to follow these steps to resubscribe.

  • Phone calls: Call the hotline at "(855-502-7867)" from the line that has been opted out. Then, press 2 to opt back in.
     
  • Text (SMS) messages: Send a text with the word “START” to "60680" from the phone that has been opted out, and also send a text with the word “START” to "54968" for emergency messages. These must be separate messages (not group messages).